IT Operations Engineer

Worldwide | Oct. 30, 2026

Report as Closed

Company: Dalca S.A.

Country: Worldwide

Salary: $18,000 - $19,200

Type: Remote

Employment: Full-time

Description: Dalca is a Chilean RIS/PACS platform, 100% web, with which clinics, centers imaging specialists and radiologists manage and report your exams. None

• Professional degree in Civil Engineering in Computer Science
• Knowledge of Linux server administration at an intermediate level.
• Management of SQL and PostgreSQL databases.
• Experience or knowledge in scripting with Bash or Python.

• Operate the platform in production: Linux servers, databases, services and integrations.
• Monitor the operation and configure alerts to detect anomalies preventively.
• Diagnose and resolve incidents through log analysis, SQL queries and validations in production.
• Work with the development team on incidents that require product modifications.
• Coordinate incidents from start to finish: prioritization, internal and client communication, follow-up and postmortem.
• Implement new clients and integrations (APIs, connections with clinic systems).
• Document procedures and automate repetitive tasks.
• Propose and measure area indicators: response times, incidents and availability.

• Platform operation: Manage and operate productive environments, including Linux servers, databases, services and integrations.
• Preventive monitoring: Supervise the operation and configure alerts to detect anomalies and anticipate possible incidents.
• Incident management: Diagnose and resolve problems through log analysis, SQL queries and validations in production.
• Collaborative work: Coordinate with the development team the resolution of incidents that require product modifications.
• Incident coordination: Manage incidents from start to finish, including prioritization, internal and customer communication, monitoring and postmortem analysis.
• Implementation of integrations: Participate in the incorporation of new clients and integrations, including APIs and connections with production systems. clinics.
• Automation and documentation: Document procedures and automate repetitive tasks to improve operational efficiency.
• Continuous improvement: Propose, implement and monitor management indicators, such as response times, frequency of incidents and availability of services.

• Between 1 and 3 years in IT operations, N2/N3 technical support, systems administration (SysAdmin), SRE or DevOps.
• Monitoring and observability tools, such as Grafana and Prometheus.
• Container and orchestration technologies, such as Docker and Kubernetes.
• NoSQL databases, especially MongoDB.
• Integration of services through REST APIs or GraphQL.
• Cloud platforms such as AWS, Google Cloud Platform or Microsoft Azure.
• Interest in assuming leadership responsibilities or experience as a technical reference.
• Standards and technologies in the health sector, such as DICOM, HL7 or clinical information systems.

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