Full-Stack Success Engineer

Worldwide | March 13, 2026

Report as Closed

Company: StratiFi Technologies

Country: Worldwide

Salary: $24,000 - $36,000

Type: Remote

Employment: Full-time

Description: AI-powered workflows for wealth management

StratiFi Technologies is a fast-growing fintech that combines AI-powered workflows with wealth management solutions. As the Target Account Development Representative (TADR), you will be a key driver of outbound pipeline into StratiFi's mid-market and enterprise target accounts. You will work to uncover executive-level opportunities, qualify potential clients, and hand off high-potential leads to cross-functional teams. This role sits at the intersection of sales, product understanding, and market strategy, helping StratiFi expand its footprint within financial advisory firms while informing go-to-market and messaging strategies.

Technical Proficiency:

• 2+ years Python & Django – Read, debug, and modify backend code; write Django views, models, and management commands; generate data reports using Django ORM and SQL
• 2+ years JavaScript & React – Navigate React components, debug rendering issues, understand async patterns (promises, async/await), trace data flow from API to UI
• Chrome DevTools mastery – Trace network requests, inspect DOM state, debug JavaScript with breakpoints, analyze console errors, inspect storage and session data
• SQL & data analysis – Write queries to investigate customer issues, validate data accuracy, spot anomalies across accounts

Investigative & Problem-Solving Skills:

• Bug investigation & root cause analysis – Approach problems methodically, trace issues across frontend/backend/database, use error tracking tools effectively, reproduce issues reliably
• Proactive monitoring & issue detection – Check dashboards and logs daily, spot unusual patterns, investigate alerts without waiting to be assigned, take initiative on emerging issues

Soft Skills:

• Customer empathy & communication – Explain technical issues in customer-friendly language, provide timely status updates, translate root causes into business impact
• Team collaboration – Follow established processes, pick up issues promptly, work within SLAs, collaborate across engineering teams, participate in standups and retrospectives

In Short: We're looking for a full-stack debugger who's equally comfortable in Python/Django and JavaScript/React, has strong investigative instincts, and genuinely cares about preventing customer problems.

StratiFi Technologies is a San Francisco-based fintech company building the AI operating system for independent wealth management. Our platform helps RIAs and wealth management firms replace disconnected tools with one unified system — covering risk analysis, compliance automation, investment proposals, and more.

We're trusted by firms managing over $100B in assets, recognized with multiple T3 All-Star and WealthManagement.com awards, and backed by investors including HOF Capital and Cboe Global Markets.

We're a small, high-ownership team that moves fast. No bureaucracy — just engineers and operators working closely together to solve real problems for real customers.

The Success Engineering team is StratiFi's customer-focused operations backbone. You'll be working directly to prevent customer churn and drive platform adoption by:

• Resolving customer-impacting issues
• Catching bugs before customers do
• Ensuring successful customer onboarding
• Validating feature releases

About the Role

The Success Engineer prevents customer churn by catching bugs early, fixing issues fast, and ensuring smooth customer implementations. You'll work across our full stack—Python/Django backend, JavaScript/React frontend, databases, and monitoring systems.

What You'll Do:

• Investigate and fix bugs across the full stack using logs, debugging tools, and code analysis
• Monitor dashboards and alerts to catch issues before customers report them
• Validate new feature releases and monitor post-release quality
• Support customer implementations and resolve onboarding issues
• Document root causes and workarounds so the team learns from every issue

Who You'll Work With

• Your manager (Success Engineering Manager)
• Other Success Engineers on your team
• Backend, frontend, platform, and QA engineers
• Customer Support team
• Customers (indirectly, through issue resolution)

Key Responsibilities

1. Bug investigation and resolution
2. Proactive monitoring and early detection
3. Feature rele

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