Site Reliability Engineer (SRE)
Worldwide | Sept. 4, 2026
Report as Closed
Company: Secretaria de Gobierno Digital
Country: Worldwide
Salary: $45,600 - $49,200
Type: Remote
Employment: Full-time
Description: The Digital Government Secretariat of the Ministry of Finance is the entity in charge of carrying out the Digital Transformation Strategy of the State of Chile and putting it at the service of the people.
None
In terms of stack:
- Linux in productive environments.
- Public cloud, preferably AWS (we also consider Azure or GCP).
- Containers and orchestration: Docker and Kubernetes or equivalents.
- Infrastructure as Code: Terraform, Ansible, CloudFormation or equivalents.
- Observability and logs: Prometheus, Grafana, ELK/OpenSearch, CloudWatch, Datadog, New Relic or equivalents.
- CI/CD: GitLab CI/CD, GitHub Actions, Jenkins, Argo CD, Azure DevOps or equivalents.
- Programming and scripting: such as Python, Java, Go, Bash, PowerShell.
- Incident management in high availability: failure diagnosis, technical cause analysis and service recovery.
- Real practice of SRE: reliability, observability, automation and continuous improvement as a way of working.
Formal requirement of public office: professional degree in a degree in computer science, IT, telecommunications, electronics or related engineering, of at least 8 semesters in duration.
The Digital Government Secretariat operates the critical digital infrastructure on which the State of Chile operates, such as:
- ClaveÚnica — the digital identity of more than 16.3 million people.
- Advanced Electronic Signature — used by more than 80% of the public sector, municipalities included.
- PISEE — the platform through which the institutions of the Chile interoperate with each other. State.
More than 700 public institutions depend on these services to operate every day.
We are looking for a Site Reliability Engineer who treats the operation as a software problem: who defines SLOs instead of discussing feelings about availability, who automates instead of repeating, and who uses incidents so that the system learns instead of looking for blame. You join an already formed SRE team.
It is a public position that involves supporting critical services that serve millions of people.
Functions of the position
- Measure and maintain SLOs, SLIs and error budgets of the SGD's critical services, and use them to decide when to deploy and when to slow down.
- Design and operate the observability of the platforms — metrics, logs and traces — with dashboards and alerts oriented to symptoms, not noise.
- Automate provisioning, deployment and operation of the infrastructure with Infrastructure as Code.
- Engage in the full cycle of incident management: detection, mitigation, communication, on-call shifts and no-fault postmortems.
- Identify and eliminate toil: all repetitive manual work that consumes time today and should be code tomorrow.
- Work with development teams to ensure that services are born reliable, scalable and operable, including production readiness reviews before something reaches production. Manage capacity and performance: anticipate demand, optimize resources and control costs. Implement and ensure high availability, disaster recovery, backups and operational continuity. Strengthen operational security. Maintain and improve CI/CD pipelines.
- Document architectures, runbooks and technical standards.
Benefits and conditions
Income. $3,739,815 monthly gross (9th grade E.U.S.). The amount varies month to month: in March, April, June, September and December, bonuses are added subject to meeting annual goals, and the rest of the year the base income is paid. The grade and income are referential, to be confirmed by the Undersecretariat of Finance according to budget availability.
Conditions.
- Legal quality Hire. The first contract has a fixed duration of 3 months, at the end of which continuity is evaluated. Contractual jobs last until December 31 of each year, renewable by extension (art. 10 D.F.L. No. 29 of 2005).
- 44 hours per week, Monday to Friday, in person at Teatinos 92, 9th floor, Santiago center.
Benefits.
- Permits administrative.
- Nursery.
- Training and professional development.
- Wellness program.
- Office steps from the metro, in the heart of Sant
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