We are an IT consulting firm with expert staff in different areas of technology.
At BC Tecnología we manage portfolios, develop projects and offer outsourcing services and selection of professionals for clients in sectors such as financial services, insurance, retail and government. You will participate in strategic digital transformation initiatives for LATAM Airlines, a leading organization in the aeronautical industry, in an environment that combines remote work with occasional office presence. You will be part of the Architecture Management, collaborating in the definition of the business architecture and its evolution in the face of technological and business changes, ensuring alignment with the corporate strategy and governance standards.
Training in Systems Engineering, IT, Computing, Software, Industrial or related careers. 2-4 years of experience in IT, technology support, digital adoption or automation. Hands-on experience with Generative AI tools. Knowledge of Snowflake, Claude and Microsoft Copilot. Use of Snowflake, SQL and Python. Knowledge of Prompt Engineering. Experience or knowledge in process automation and identification of AI use cases. Good security practices and responsible use of Artificial Intelligence. The service must consider SSTR.
We are looking for a person with excellent communication, user orientation, empathy, proactivity and the ability to explain technological concepts in a simple way. It must be easy to train users of different levels and detect opportunities for improvement and automation.
At BC Tecnología we are looking for an Artificial Intelligence Support and Adoption Specialist to provide support to business users in the use of AI tools, identify automation opportunities and develop simple solutions that facilitate the adoption of these technologies.
Main responsibilities
Provide support and guidance to business users in the use of Snowflake, Claude and Microsoft Copilot. Identify processes and activities that can be optimized or automated using AI. Propose and develop simple solutions such as automations, workflows, basic agents and prompts. Train non-technical users in Generative AI tools. Manage queries, incidents and requirements, acting as a link between users and IT teams. Promote good practices in security, governance and responsible use of AI.
Desirable
Accounting and financial knowledge, reports and indicators. Experience with SAP R/3. Knowledge of APIs and integrations. Experience or knowledge of AI agents. Notions of AI governance and security. Experience training or supporting business users.
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